Privacy Policy
Effective Date: 1/20/25
Last Updated: 1/20/25
1. Who We Are
This website, Smart Agent Alliance (“we,” “us,” “our”), operates at https://smartagentalliance.com. This Privacy Policy explains how we collect, use, and protect your personal information.
2. Information We Collect
We collect different types of personal data based on your interactions with our website, including:
a) Information You Provide
- Comments: When visitors leave comments, we collect data from the comments form, including name, email, and optional website link.
- User Accounts: If you register for an account, we collect name, email, and other profile information.
- Orders & Purchases: If you purchase from our store, we collect billing details.
b) Automatically Collected Information
- IP Address & Browser Info: Collected for spam detection, security, and analytics.
- Cookies: Used for login sessions, comment forms, shopping carts, and analytics tracking (see “Cookies” section).
- Google Analytics Data: Tracks visitor behavior on our website.
c) Embedded & Third-Party Content
Our site may include embedded content (e.g., YouTube videos, social media posts). These third-party sites may collect data about you as if you visited them directly.
3. How We Use Your Data
We use collected data for:
- Processing orders and payments
- Sending email updates and newsletters (if subscribed)
- Enhancing website security and spam detection
- Improving website functionality through analytics
- Complying with legal and tax regulations
4. Cookies & Tracking Technologies
We use cookies to improve user experience, including:
- Comment Cookies: Saves your name, email, and website for future comments (expires in 1 year).
- Login Cookies: Lasts 2 days (or 2 weeks if “Remember Me” is selected).
- Shopping Cart Cookies: Tracks cart contents for e-commerce transactions.
- Google Analytics Cookies: Collects anonymous data about website traffic.
Managing Cookies: You can disable cookies via your browser settings.
5. Who We Share Your Data With
We do not sell personal data, but we may share data with trusted third parties:
- Google Analytics: For website traffic tracking (Google Privacy Policy).
- Akismet Anti-Spam: For comment filtering.
- WooCommerce & Payment Processors: If you make a purchase, your data is shared with PayPal (PayPal Privacy Policy).
- Shipping Providers: If applicable, shipping details are shared with carriers for order fulfillment.
6. How Long We Retain Your Data
We retain:
- Comments & User Accounts: Indefinitely unless deleted by the user.
- Order Data: Stored as required by tax and accounting laws (usually XXX years).
- Cookies: Varies (see “Cookies” section).
You can request deletion of your personal data (see “Your Rights” section).
7. Your Rights (California Users – CCPA Compliance)
If you are a California resident, you have the right to:
- Request Access: Ask what personal data we store.
- Request Deletion: Request removal of personal data (except data legally required to retain).
- Opt Out: We do not sell personal data, but you can opt out of certain data sharing.
To exercise these rights, contact us at doug@smartagentalliance.com
8. Data Protection & Security
We take appropriate security measures to protect your data, but no method is 100% secure. Users are responsible for keeping their account passwords safe.
9. Updates to This Policy
We may update this policy periodically. Any changes will be posted here with an updated date.
10. Contact Information
If you have any questions about this policy, email us at karrie.hill@exprealty.com.