Pitfalls of Switching Brokerages (and Fixes)

Gold shield and obstacle shapes on a dark grid, illustrating pitfalls to avoid when switching real estate brokerages.

eXp Realty Sponsor

Updated: Oct 22, 2025

Key Takeaway: The most common pitfalls of switching real estate brokerages include poor client communication, income gaps, overlooked fees, and culture mismatches. Almost all are preventable with proper planning and sponsor support. Smart Agent Alliance helps agents transition to eXp Realty without missing a beat.

TL;DR About Switching Brokerage Pitfalls

  • Poor communication makes clients disappear
  • Income gaps are preventable with the right systems
  • Hidden fees can wreck profitability
  • Culture mismatch kills momentum
  • Smart Agent Alliance eliminates every one of them

Switching brokerages should feel like progress. For some agents, though, it feels more like juggling chainsaws while riding a unicycle. Suddenly clients are confused, transactions are stalled, and that “fresh start” turns into a stress marathon.

The truth is, these disasters are not random. They’re predictable and totally avoidable. With the right systems, you can keep every deal intact, your income steady, and your clients confident from day one. 

The Common Pitfalls of Switching Brokerages

The biggest pitfalls of switching brokerages include poor client communication, temporary income loss, hidden fees, and culture shock. Most happen because agents underestimate the complexity of a move or try to do everything alone. With a structured plan and sponsor support, transitions can be smooth, profitable, and even growth-focused.

The Common Pitfalls of Switching Brokerages

Changing brokerages is like moving houses without packing boxes. You can get everything done eventually, but something important will probably break along the way. The goal isn’t to avoid risk; it’s to avoid being unprepared. Most clients don’t care what brokerage name is on the sign, according to NAR quick real estate statistics.

When you have a guide who has done this hundreds of times before, every moving part, from databases and listings to client messaging, flows like clockwork. eXp Realy and Smart Agent Alliance anticipate every hiccup before they happens, turning a potential mess into a fast, low-stress change that keeps business humming. Think of it like hiring a moving crew that sets up your new home before you even show up.

Losing Clients Through Poor Communication

Agents lose clients during brokerage transitions when communication is unclear or delayed. Clients feel uneasy when they don’t understand how the move affects them. Proactive, confident communication turns uncertainty into reassurance and keeps clients engaged through the transition. Clear messaging prevents churn and reinforces professionalism.

Most clients don’t care what brokerage name is on the sign. They care about trust. The second you say “I’m switching companies,” they wonder what that means for their listing, their escrow, or their future purchase. Silence or vague explanations make them assume the worst.

The solution is transparent, proactive communication. Tell them how this move improves their experience: better marketing, faster systems, more support, or wider exposure. 

Agents who follow these steps rarely lose clients during transitions. It’s the difference between saying, “I’m moving” and “I’ve upgraded your service.” One creates panic. The other builds loyalty.

Income Gaps During Transition

Income gaps during a brokerage switch often occur when agents stop lead generation, pause client follow-up, or delay moving active contracts. The key is to maintain production throughout the transition. With eXp’s flexible onboarding and cooperative payout system, agents can switch brokerages without losing income or momentum.

Income slowdowns don’t happen because you changed brokerages. They happen because you stopped producing while changing brokerages. Many agents decide to “wait it out” until their current contracts close or their systems are fully set up before getting back to business. That pause is what drains the pipeline and interrupts cash flow.

The reality is, moving contracts to eXp is much easier than most expect (eXp Realty onboarding process). You can bring active transactions with you, and eXp will pay your previous brokerage their full share directly while charging you nothing for that deal. It removes the friction, eliminates the waiting period, and keeps your paydays on schedule.

Income Gaps During Transition

The smartest move is to keep marketing, keep nurturing, and keep your foot on the gas throughout your transition. The paperwork will take care of itself, but momentum will not. Income gaps aren’t caused by the move. They are caused by letting go of the wheel halfway there.

Overlooking Hidden Fees

Agents often overlook hidden brokerage fees during transitions, like desk costs, franchise royalties, or technology subscriptions that quietly chip away at profit. These surprise expenses can turn what looks like a better deal on paper into a financial setback in practice.

Some agents get lured by the promise of a “better split” without ever reading the fine print. They join what looks like a low-fee brokerage, only to find out later that the savings were smoke and mirrors. Hidden desk fees, admin charges, and pricey “coaching packages” quietly eat away at their income until that shiny new split looks worse than the one they left.

Even more frustrating, some brokerages lack the technology to support fast, efficient closings or reliable commission processing. It’s hard to celebrate a higher split when you’re stuck waiting weeks to get paid or juggling outdated systems that slow every transaction to a crawl.

eXp Realty keeps things refreshingly simple: an 80/20 split until you cap at $16,000, then you earn 100 percent. The monthly fee is $85 and includes tech, CRM, training, and support that other brokerages charge thousands for. Smart Agent Alliance adds even more value with free marketing automation, live coaching, and tools that make transitions profitable from day one.

Switching brokerages should feel like a financial upgrade, not a surprise audit. Transparency is key, and at eXp, it’s built into the model.

Culture Shock That Kills Momentum

Culture shock happens when agents move from collaborative teams to competitive brokerages or vice versa. Losing familiar systems and relationships can stall momentum. Joining a community with strong support networks, like Smart Agent Alliance and the Wolf Pack, restores collaboration and connection so agents maintain focus and motivation after switching.

Every brokerage has its own rhythm. Some are hyper-competitive, others are all high-fives and group chats. When you switch, that rhythm changes and even seasoned agents can feel out of sync. That temporary disorientation can slow production faster than any tech issue.

The fix? Join a team where community isn’t optional; it’s automatic. Smart Agent Alliance connects you instantly to a 3,700-plus agent network and the Wolf Pack’s global leadership community. You’ll have five weekly mastermind calls, private support groups, and direct sponsor access. Instead of feeling lost, you plug straight into energy, collaboration, and mentorship that keeps your momentum moving forward. It’s like showing up to a new gym where everyone already knows your name and cheers when you hit a new personal best.

Why Transitions Fail Without the Right Support

Brokerage transitions fail when agents try to manage technology, systems, and relationships alone. Without structured onboarding, production drops and stress skyrockets. Having eXp onboarding support and an experienced sponsor ensures every technical, transactional, and relational detail is handled efficiently, keeping business running smoothly throughout the switch.

Why Transitions Fail Without the Right Support

Switching brokerages isn’t just filling out forms. It’s updating every tech system, marketing template, and client file while still running your current deals. Most agents underestimate that workload until they’re knee-deep in chaos.

Smart Agent Alliance helps eliminate those headaches with structured onboarding to guide you through each step. Agents stay in production while eXp handles the migration. It’s professional project management for your business without the billable hours.

How eXp Realty Simplifies the Transition

eXp Realty’s cloud-based model makes transitions easier with its 2000 staff members on hand to help you in minutes. eXp removes franchise constraints, and outdated technology. Agents get immediate access to systems, tools, and support from anywhere. The streamlined onboarding and virtual infrastructure eliminate most traditional pain points, helping agents relaunch faster with fewer disruptions.

Switching to eXp Realty is surprisingly simple. Just sign in and start working from wherever you already are. With 24/7 broker support, CRM of choice, and pre-loaded marketing materials, agents often hit full production faster than anywhere else. Combine that with Smart Agent Alliance onboarding, and the transition becomes nearly effortless. Think of it like upgrading from a desktop computer that crashes every hour to a cloud system that just works. Fast, clean, and reliable.

The Payoff: Moving Without Losing Ground

When transitions are managed correctly, agents not only avoid losses but often grow faster. With clear systems and sponsor support, agents retain clients, preserve income, and build new revenue streams. A well-executed move becomes a springboard for business growth instead of a setback.

The right move doesn’t just protect your business; it accelerates it. Agents who switch under Smart Agent Alliance often find their first year post-transition is their best year yet. Overhead drops. Systems improve. Clients notice the upgrade.

With seamless onboarding, automated pipelines, and a built-in support community, you hit the ground running at eXp Realty. It’s not just a new brokerage; it’s a better operating system for your business.

What Agents Also Ask About Transition Pitfalls

How do I handle contracts in progress?
Move them to eXp. eXp pays your former brokerage their full fee and takes nothing from you for that transaction, which keeps your pipeline and closing schedule intact.

Can I move my CRM and client data safely?
Yes. Export contacts and leads from your old system, then import to your eXp CRM of choice: BoldTrail, Lofty, or Cloze. Most agents complete this in a few days with clean records.

How soon can I start new business at eXp?
Right away. Open new listings and buyer agreements under eXp while your active files transfer, so there is no downtime.

Why This Matters Before You Join eXp Realty

When filling out your eXp Realty application, the most important decision you’ll make is who to list as your sponsor. That one field determines which systems, tools, and mentorship you’ll have access to for your entire career. Once submitted, it can’t be changed and many agents only realize that too late.

Black and white photo of Karrie Hill and Doug Smart with the bold gold SAA logo overlaid, representing the leadership of Smart Agent Alliance.

Choosing Smart Agent Alliance as your sponsor unlocks a complete suite of free business-building systems and coaching resources designed to make your transition seamless and your growth predictable. Every tool you need to launch, scale, and automate your real estate business is already included.

You’ll gain access to 6 professional-grade bundles worth over $7,000 per year, all provided free with sponsorship:

  • Social Agent Academy Pro (Value: $997/year) – A top-tier social media training platform that helps you attract clients and agents through Instagram, YouTube, and Facebook.
  • AI Agent Accelerator (Value: $697) – Learn how to use automation and artificial intelligence to handle repetitive marketing tasks and build efficient digital systems that run while you sell.
  • Client Pipeline Accelerator (Value: $2,497) – A done-for-you lead system with CRM automation, follow-up campaigns, and funnel templates that keep your pipeline full from day one.
  • Top Agent Live Masterminds (5 Weekly Sessions, Not Sold Separately) – Direct access to high-performing agents who share real-world strategies on production, attraction, and wealth building.
  • Done-For-You Extra Income System (Value: $2,363–$10,000+/year, Not Sold Separately) – A fully built and hosted attraction system that includes your personal recruitment page, webinars, one-on-one calls, and automated nurture campaigns.
  • Brand New Agent Accelerator (Value: $497) – The perfect launch toolkit for new or returning agents, covering onboarding, marketing setup, and first-deal roadmaps.

All together, this value stack provides over $7,000 in annual resources. It’s completely free when you list Smart Agent Alliance as your sponsor on your eXp Realty application.

This decision shapes your entire journey at eXp. It determines the support you receive, the tools you start with, and the speed of your success. If you want a sponsor team that’s as invested in your results as you are, take the time to get this step right.

Visit SmartAgentAlliance.com for complete bundle details and how to secure your sponsorship benefits from day one. Get more information about experienced agent problems and solutions here.

Frequently Asked Questions

What’s the biggest mistake agents make when switching?

The biggest mistake agents make when switching brokerages is trying to do it alone. Experience doesn’t replace systems, and many miss critical steps that cause disruption. Having structured onboarding, transition checklists, and professional guidance ensures a smoother, faster move with no lost deals or clients. 

How long do income gaps last?

Income gaps during a brokerage transition usually last 30–60 days when agents switch without support. Consistent lead generation and automation prevent these slowdowns. Agents who maintain marketing and communication during onboarding typically see no loss of income or production while changing brokerages. 

Can I skip telling clients about my brokerage change?

Agents should not skip telling clients about their brokerage change. Clear communication builds trust and prevents confusion. Clients appreciate transparency when they understand that service quality, contracts, and communication will remain consistent during the transition. 

How do I manage pending transactions while switching?

Pending real estate transactions can move with you when switching brokerages. Complete current deals under your existing brokerage, then start new business with your new company. Coordinating with both brokers ensures compliance, keeps clients informed, and prevents disruption to closing timelines.

What if I don’t like the new culture?

Adjusting to a new brokerage culture can take time, but most agents adapt quickly with support and collaboration. Participating in training sessions, team masterminds, and community events helps new members feel connected and confident in their new environment.

Reading Time

10–14 minutes

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About the Author: Karrie Hill

Co-Founder, Smart Agent Alliance | eXp Certified Mentor | JD, UC Berkeley

California lawyer turned Realtor and eXp Certified Mentor, Karrie is Co-Founder of Smart Agent Alliance and a six-figure producer in her first year at eXp Realty, all without door knocking or cold calling. More About Karrie →

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